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Starting December 10, Calgary International Airport (YYC) will unveil a revamped security screening process, promising a smoother experience for domestic travelers. This upgrade, which includes the launch of a centralized passenger screening area, comes ahead of schedule, heralding a significant improvement in the way passengers navigate security checks.
The airport’s announcement on Tuesday revealed that the new system features seven lanes equipped with CT X-ray scanners. These state-of-the-art machines are designed to provide a three-dimensional view of luggage and its contents, allowing travelers to retain liquids and larger electronics in their bags. This innovative approach aims to reduce the hassle often associated with airport security.
Enhanced capacity and reduced wait times
According to Chris Miles, the Chief Operating Officer of Calgary Airports, the new technology will increase screening capacity by an impressive 40 percent. Not only will this enhancement facilitate a quicker flow of passengers, but it is also expected to cut average wait times at security by half. With the holiday travel season upon us, this improvement could not come at a better time, alleviating some of the stress that often accompanies air travel.
Passenger experience redefined
Passengers can now approach security with much less anxiety, knowing that they can keep essential items in their bags. Miles emphasized the importance of this change, stating, “Passengers come through with a lot less anxiety over what stays in the bag and what comes out of the bag.” This reduction in confusion is vital, especially during peak travel periods.
Brian Haynes from the Canadian Air Transport Security Authority (CATSA) added that the transition to the new screening process will be seamless for both staff and travelers. Many employees have already familiarized themselves with the technology, having used similar scanners in the international terminal. Haynes encourages passengers to engage with screening officers to ensure a smooth experience.
Looking ahead: Future plans for security improvements
Calgary Airports has ambitious plans for the future, with the intention to open two additional screening lanes by the end of 2026. Furthermore, there is an opportunity to integrate up to four more machines as the number of travelers passing through YYC continues to rise. This proactive approach indicates a commitment to maintaining efficiency as passenger traffic increases.
Edmonton International Airport (YEG) is also adopting similar advancements in security technology. With the holiday season approaching, YEG is preparing for an influx of travelers, expecting around 28,000 passengers on peak days in December. Erin Isfeld, the airport’s corporate communications manager, emphasizes the importance of early arrival and preparation for travelers. She recommends arriving two to three hours before flights to ensure a stress-free experience.
Efficient screening with new technology
At YEG, new CT X-ray scanners will soon join the lineup of security measures. These machines will enable passengers to keep liquids and large electronics in their carry-on bags, simplifying the screening process. Rod Gore, a service delivery manager with CATSA, described the enhanced capabilities of the new machines: “With the new technology, we can see everything much more clearly. It’s a huge improvement that will lead to fewer bags being pulled aside for extra scrutiny.”
As YEG gears up for the busy holiday travel season, the airport will gradually install additional scanners, ensuring that the new systems are in place well before the spring rush. By the time travelers begin their journeys in late spring, they can expect a fully upgraded security experience.
Creating a festive atmosphere
Both Calgary and Edmonton airports are also focusing on enhancing the overall travel experience during the holiday season. They aim to create a welcoming atmosphere with festive decorations, activities for children, and special visits from Santa Claus and carolers. Isfeld notes that they want to alleviate some of the stress that comes with holiday travel, ensuring that passengers can enjoy the season.
Edmonton airport is also providing a free gift-wrapping service beyond security to help travelers manage their presents without the worry of having to unwrap them for inspection. This thoughtful touch is part of a broader initiative to make holiday travel as enjoyable as possible.
As airports in Calgary and Edmonton embrace these technological advancements and customer-focused initiatives, travelers can look forward to a smoother and more pleasant journey this holiday season.